Frequently Asked Questions
How long does shipping take?
Standard shipping typically takes 3-7 business days within Egypt. Express shipping is available for 1-2 business days delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and Cash on Delivery (COD) for orders within Egypt.
What is your return policy?
We offer a 30-day return policy for most items. Products must be unused and in original packaging. Please see our Returns & Refunds page for full details.
How can I track my order?
Once your order ships, you will receive a tracking number via email. You can also track your order using our Track Order page.
Do products come with warranty?
Yes, all products come with manufacturer warranty. Warranty period varies by product - please check individual product pages for specific warranty information.
How can I contact customer support?
You can reach us via email at info@gulfgate.co, call us at 01066460800, or use our Contact Us page to send us a message.