Returns & Refunds
Return Policy
We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 30 days of delivery for a full refund or exchange.
Return Conditions:
- Items must be unused and in original condition
- Original packaging and tags must be intact
- Proof of purchase (receipt or order number) required
- Return must be initiated within 30 days of delivery
How to Return
- Contact our customer service at info@gulfgate.co or 01066460800
- Provide your order number and reason for return
- Receive return authorization and shipping instructions
- Pack the item securely in original packaging
- Ship the item to the provided address
Refund Policy
Refunds will be processed within 7-10 business days after we receive and inspect the returned item.
Refunds will be issued to the original payment method used for the purchase.
Exchanges
If you would like to exchange an item for a different size, color, or product, please follow the return process and place a new order for the desired item.
Non-Returnable Items
- Personalized or custom-made items
- Perishable goods
- Intimate or sanitary products
- Sale or clearance items (unless defective)